Question 1

How quickly can you fix my stuck doors?

Accepted Answer

In most cases, we can fix stuck garage doors the same day you call. Our service vehicles are fully stocked with common parts, so we can complete most garage door repairs in a single visit. For emergency situations where your car is trapped or your home is left unsecured, we prioritize your call and can often arrive within 1-2 hours.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues. The most common causes include: broken torsion or extension springs, track misalignment or obstructions, worn or broken cables, malfunctioning garage door opener, stripped gears in the motor, and more.

Question 3

Do you offer financing for new garage door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment in your home. We offer flexible financing options through trusted lending partners to make your upgrade more affordable.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on the complexity. This includes removing your old door, installing the new door and all hardware, setting up the opener, programming remotes, and conducting safety tests.

Question 5

What brands of garage doors do you install?

Accepted Answer

We install all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year to keep your garage door operating safely and efficiently.

Question 7

Do you provide warranties on your work?

Accepted Answer

Absolutely! We stand behind our work with a comprehensive 3-year warranty on all labor.

Question 8

What should I do if my garage door won't close?

Accepted Answer

If your garage door won't close, first check for obstructions in the door's path, clean the safety sensor lenses, and ensure the sensors are aligned.

Question 9

Are your technicians licensed and insured?

Accepted Answer

Yes, all our technicians are fully licensed, bonded, and insured. They are IDA certified and receive ongoing training.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, cash, and personal checks. For larger projects, we also offer financing options.

New Braunfels

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